The Client’s Challenge
Talented Translators, a renowned 100% remote translation and localization agency, faced a technical challenge: employees required high-performance computers to carry out their daily tasks, which reduced the pool of eligible candidates for job openings. Additionally, this situation made technical support more difficult, as each device was different and presented variable configurations.
Our Approach
To better understand the problem, our team at Tecplaza conducted a detailed evaluation of Talented Translators’ operational needs. We discovered that the team relied on specialized software requiring high computational resources, but these could be centralized to optimize usage and simplify resource management. The solution: implementing an RDP (Remote Desktop Protocol) server, a system that allows employees to remotely access a centralized server with all necessary tools and resources.
Implemented Solution
Our plan included the following steps:
- Configuration and implementation of a centralized RDP server.
- Migration of specialized software and critical files to the server.
- Training the Talented Translators team to efficiently use the system.
- Ensuring security through advanced configurations and constant backups.
With this solution, Talented Translators’ employees no longer depended on high-performance individual devices; instead, they accessed the server from any device, maximizing efficiency and simplifying technical support.
Results and Benefits
The benefits of the implementation were immediate:
- Expanded candidate pool: By removing the need for high-performance computers, more people were eligible to apply for positions at the company.
- Greater flexibility: Employees could work from anywhere with internet access.
- Simplified technical support: A centralized environment allowed quick problem resolution regardless of the employee’s device.
- Improved productivity: The company optimized performance by enabling fast and uninterrupted access to essential software.
The Talented Translators team was thrilled with the implemented solution, describing it as a “revolutionary change for the company’s daily operations.”
At Tecplaza, we understand that technological challenges can be a barrier to growth. Does your company face similar issues?
Don’t hesitate! Contact us today and discover how we can transform your processes with solutions tailored to your needs.